Tim Haines
tim@example.com
Acme Outdoors
Switches the active inbox and refetches its conversations.
Allowed
This device is registered for chat alerts.
Dorris keeps one connection open for every chat in the workspace and reloads messages after a reconnect.
Ready for calls
This iPhone rings for support calls.
You're on call for Acme Outdoors.
Calls on the Acme Outdoors number are recorded.
New callOnly the on-call agent's phone rings. Everyone else can still see the ticket.
Customers get our after-hours behavior: live chat takes their email, callers go to voicemail. It turns itself back on at the time you set.
Live chat
Calls
Different from Quiet hours in Notifications, which only holds back your own alerts and changes nothing for customers.
Acme Outdoors
@acmeoutdoors
Connected and receiving
Acme Outdoors Page
Connected and receiving
Northbound Gear
Not connected
Northbound Gear Page
Connected, but not receiving events
Connecting an account, granting a scope and re-subscribing are done in Dorris on the web.
Server
app.acme-outdoors.example.com
Made for the Acme Outdoors team.