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- PV Priscilla Vance312m Order #4864 — leaving Friday Hi Luis, The tracking still says Minneapolis and it hasn’t moved since Monday night. We leave at 6am Friday. Is there any way to get a fly to me before then? I’d hate to paddle out without one. Priscilla Acme OutdoorsLuis OrtegashippingVIP
- SM Sofia Marin26m Live chat Thanks, I’ll wait! Acme OutdoorsChatrestock
- JM Jess Moreno231m jessmoreno.outdoors Following, same question here! Acme OutdoorsInstagram commentpre-sale
- DW Dana Whitfield1h Bent pole on my Ridgeline 2P Hi, On our second night out, one of the hub poles on my Ridgeline 2P bent in a gust. It’s kinked about a foot from the end (photos attached). The tent is barely a week old. Is this covered? We’re heading out again next weekend, so a replacement pole before then would be amazing. Thanks, Dana Acme OutdoorsMaya Chenwarranty
- EN Eli Navarro32h (555) 010-4471 Hi Eli, Luis at Acme Outdoors. No problem, it hasn’t shipped yet. I’ll update the address and text you as soon as it’s done. Acme OutdoorsTextLuis Ortegaaddress change
- NB Nadia Brooks3h Wholesale inquiry — Juniper Peak Supply Hello Northbound team, I own Juniper Peak Supply, an outdoor shop in Leavenworth, WA. Customers keep asking for your packs and I’d love to carry the line for spring. Could you send your wholesale price sheet, minimums and lead times? We’d likely start with three or four styles. Best, Nadia Brooks Juniper Peak Supply Co. Northbound GearTim Haineswholesale
- TR Theo Ramirez25h Swap the Ridgeline 2P for the 3P? Hi Theo, Happy to swap it! The 2P is already on its way, so keep it sealed when it arrives and reply here. I’ll send a prepaid return label and ship the Summit 3P the same day. The difference is $100.00, and I’ll send a secure invoice for it along with the label. Luis Ortega Acme Outdoors Acme OutdoorsSnoozedLuis Ortegaexchange
- HL Hannah Lindqvist31d Lantern won’t hold a charge Here you go. The charge light goes green after about an hour, then it’s dead again before we’re done with dinner. Hannah Acme OutdoorsJordan Blakedefect
- GO Grace Okafor42d Return one of two sleeping pads Hi Grace, The pad arrived back today and I’ve refunded $89.00 to your card. It can take 3–5 business days to show up on your statement. Thanks again! Maya Chen Acme Outdoors Acme OutdoorsClosedMaya Chenreturnrefunded