Articles
All help center articles
| Title | Status | Category | Updated |
|---|---|---|---|
Setting up your Ridgeline 2P setting-up-your-ridgeline-2p | published | Tents & Shelters | 9/22/2026 |
Shipping times and carriers shipping-times-and-carriers | published | Orders & Shipping | 9/21/2026 |
Returns and exchanges returns-and-exchanges | published | Returns & Warranty | 9/19/2026 |
Warranty coverage warranty-coverage | published | Returns & Warranty | 9/18/2026 |
Caring for your sleeping pad caring-for-your-sleeping-pad | published | Sleep Systems | 9/16/2026 |
Holiday shipping cutoffs holiday-shipping-cutoffs | draft | Orders & Shipping | 9/15/2026 |
Choosing between the Ridgeline 2P and Summit 3P ridgeline-2p-or-summit-3p | published | Tents & Shelters | 9/12/2026 |
How to find your order number find-your-order-number | published | Orders & Shipping | 9/10/2026 |
Setting up your Summit 3P setting-up-your-summit-3p | published | Tents & Shelters | 9/8/2026 |
Repairing a pole section in the field repairing-a-pole-section | published | Care & Repair | 9/5/2026 |
Inflating and deflating the Trail Sleeping Pad inflating-the-trail-sleeping-pad | published | Sleep Systems | 9/2/2026 |
Cleaning and storing your tent cleaning-and-storing-your-tent | published | Care & Repair | 8/28/2026 |
Which footprint fits my tent? which-footprint-fits-my-tent | published | Tents & Shelters | 8/25/2026 |
Tracking your order tracking-your-order | published | Orders & Shipping | 8/20/2026 |
International shipping international-shipping | draft | Orders & Shipping | 8/18/2026 |
Down Camp Quilt temperature ratings down-camp-quilt-temperature-ratings | published | Sleep Systems | 8/14/2026 |
Gov & Pro discount: who qualifies gov-and-pro-discount | published | Getting Started | 8/10/2026 |
Creating an account creating-an-account | published | Getting Started | 8/6/2026 |
Changing or canceling an order changing-or-canceling-an-order | published | Orders & Shipping | 7/31/2026 |
Seam sealing your rain fly seam-sealing-your-rain-fly | published | Care & Repair | 7/24/2026 |
Setting up your Basecamp 4P setting-up-your-basecamp-4p | published | Tents & Shelters | 7/18/2026 |
Gift cards gift-cards | published | Getting Started | 7/10/2026 |
Summer sale terms (2025) summer-sale-terms-2025 | archived | Getting Started | 6/30/2026 |
Old return address (before May 2026) old-return-address | archived | Returns & Warranty | 5/28/2026 |
| Title | Status | Category | Updated |
|---|---|---|---|
Holiday shipping cutoffs holiday-shipping-cutoffs | draft | Orders & Shipping | 9/15/2026 |
International shipping international-shipping | draft | Orders & Shipping | 8/18/2026 |
| Title | Status | Category | Updated |
|---|---|---|---|
Setting up your Ridgeline 2P setting-up-your-ridgeline-2p | published | Tents & Shelters | 9/22/2026 |
Shipping times and carriers shipping-times-and-carriers | published | Orders & Shipping | 9/21/2026 |
Returns and exchanges returns-and-exchanges | published | Returns & Warranty | 9/19/2026 |
Warranty coverage warranty-coverage | published | Returns & Warranty | 9/18/2026 |
Caring for your sleeping pad caring-for-your-sleeping-pad | published | Sleep Systems | 9/16/2026 |
Choosing between the Ridgeline 2P and Summit 3P ridgeline-2p-or-summit-3p | published | Tents & Shelters | 9/12/2026 |
How to find your order number find-your-order-number | published | Orders & Shipping | 9/10/2026 |
Setting up your Summit 3P setting-up-your-summit-3p | published | Tents & Shelters | 9/8/2026 |
Repairing a pole section in the field repairing-a-pole-section | published | Care & Repair | 9/5/2026 |
Inflating and deflating the Trail Sleeping Pad inflating-the-trail-sleeping-pad | published | Sleep Systems | 9/2/2026 |
Cleaning and storing your tent cleaning-and-storing-your-tent | published | Care & Repair | 8/28/2026 |
Which footprint fits my tent? which-footprint-fits-my-tent | published | Tents & Shelters | 8/25/2026 |
Tracking your order tracking-your-order | published | Orders & Shipping | 8/20/2026 |
Down Camp Quilt temperature ratings down-camp-quilt-temperature-ratings | published | Sleep Systems | 8/14/2026 |
Gov & Pro discount: who qualifies gov-and-pro-discount | published | Getting Started | 8/10/2026 |
Creating an account creating-an-account | published | Getting Started | 8/6/2026 |
Changing or canceling an order changing-or-canceling-an-order | published | Orders & Shipping | 7/31/2026 |
Seam sealing your rain fly seam-sealing-your-rain-fly | published | Care & Repair | 7/24/2026 |
Setting up your Basecamp 4P setting-up-your-basecamp-4p | published | Tents & Shelters | 7/18/2026 |
Gift cards gift-cards | published | Getting Started | 7/10/2026 |
| Title | Status | Category | Updated |
|---|---|---|---|
Summer sale terms (2025) summer-sale-terms-2025 | archived | Getting Started | 6/30/2026 |
Old return address (before May 2026) old-return-address | archived | Returns & Warranty | 5/28/2026 |