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For anything else, write to us here: a question before you buy, setup that's stuck, a refund or a privacy request. A small team of AI agents, built on Anthropic's Claude, reads and answers every message first, by email, to the address you give. They bring in a person for anything that needs one, such as a refund. Your message is sent to Anthropic so they can read it; the privacy page has the details.

For the kit, setup help is what we offer; past setup there's no help desk and nobody on call. If we built your app, basic questions by email are included after handover. When something stops working, Something broke is the place to start.