DorrisWhat it does
Short answer
Dorris is one app for the jobs a Shopify store usually rents separate apps for. Every tool below runs in Tim's store today. Yours is built with the ones your store needs, starting with one.
Customers
Support inbox
Every customer message in one place, with their orders beside it.
Look inside Support inboxWarranty and claims
Warranty claims and lost or damaged packages, logged, chased and closed without a spreadsheet.
Look inside Warranty and claims
Orders and shipping
Fulfillment
The packing queue, a scan-to-pack bench, and the rules that pick the box and the service.
Look inside FulfillmentRetailer orders (EDI)
Orders in from a big-box retailer, invoices out, nobody re-typing anything.
Look inside Retailer orders (EDI)
Stock and suppliers
Money and numbers
Discounts
The discount rules we actually wanted, not the ones Shopify could express.
Look inside DiscountsPro and military discounts
Military, first responder and industry-pro discounts, reviewed before they're granted.
Look inside Pro and military discounts
Marketing
Video analytics
Which of those videos people watch, and which ones lead to a cart.
Look inside Video analytics
What it doesn't replace
Payments and checkout, sales tax, shipping labels tied to your carrier accounts, and product reviews. Keep those with the companies that do them. The same advice as our app list.