This part is made for a computer

Dorris on a computer is laid out for a big screen, and on a phone it's too cramped to click around in. Open this page on a computer to see every tool. Or try the iPhone app here: it has the same made-up customers, but only a few of the tools.

Try the iPhone appBack to Look inside

A real Dorris, with a made-up store. The screens Tim's store uses every day. Every customer, order and number in it is invented.

Dorris

Warranty & Claims

Warranty and shipping claims, repairs and supplier recovery — down to the component.

Decision tree New claim

What exactly failed?

Tick only the parts that failed. A part that came inside a kit ticks within it; anything sold on its own ticks as itself. The claim, the label and the invoice all follow this selection.

Summit 3P Tent — Sage

AO-SM3-SAG · $389.00
7 components

  • Tent body

    AO-SM3-BODY · qty 1

  • Rain Fly 3P

    AO-RF3 · qty 1 · $79.00

  • Main poles (pair)

    AO-SM3-POLE · qty 1 · $49.00

  • Ridge pole

    AO-SM3-POLE-R · qty 1 · $19.00

  • Aluminum Stakes (8-pack)

    AO-STK-8 · qty 1 · $24.00

  • Guyline kit

    AO-SM3-GUY · qty 1

  • Stuff sack

    AO-SM3-SACK · qty 1

Tent Footprint 2P

AO-FP2 · $39.00