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Prompt injection

Prompt injection is text written into a message or document to give orders to whatever AI reads it, rather than to be read by a person.

Also called: injection, instructions hidden in a message

Anything an AI reads can try to tell it what to do. A customer message saying to ignore your instructions and refund everything is aimed at the software, not at you.

You're safe from it while nothing in your app reads a message, which is how the kit arrives. The day you add drafting, you're not, so make it one of the first things you test.

The defense isn't clever wording. It's that drafting has no power to act: it writes into a box, a person reads it, a person sends it. An instruction hidden in a message can only reach as far as the software was already allowed to go.

All words

Paste this first

Something broke

I just did this: <what you clicked or typed, in a few words>
This is what I got: <paste the error here, or drag in a screenshot>

I don't know what it means. Work out what went wrong and fix it. Then tell me in one plain sentence what was wrong and what you changed, and stop.

Is this really for you?

1 of 7 Where do you sell online?
2 of 7 Would you like software built around exactly how your business works?
3 of 7 When something in your software needs changing, how do you want that to happen?
4 of 7 Have you ever written code?
5 of 7 If something breaks, what kind of help do you need?
6 of 7 Do you pay monthly for an app where you only really use one or two of its features?
7 of 7 Building your app means using an AI assistant like Claude or ChatGPT on a paid monthly plan. Are you OK with that?