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Customer emails arrive in Support by themselves, instead of being pasted in.

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Something broke

I just did this: <what you clicked or typed, in a few words>
This is what I got: <paste the error here, or drag in a screenshot>

I don't know what it means. Work out what went wrong and fix it. Then tell me in one plain sentence what was wrong and what you changed, and stop.

Is this really for you?

1 of 7 Where do you sell online?
2 of 7 Would you like software built around exactly how your business works?
3 of 7 When something in your software needs changing, how do you want that to happen?
4 of 7 Have you ever written code?
5 of 7 If something breaks, what kind of help do you need?
6 of 7 Do you pay monthly for an app where you only really use one or two of its features?
7 of 7 Building your app means using an AI assistant like Claude or ChatGPT on a paid monthly plan. Are you OK with that?