DorrisWhere this goes next
What the one path in this course sets you up to build after it, with four tools from my own app.
- Free
The course has one path, and it ends in one working app: your messages, your orders, your replies, online, under your accounts.
What you really come out with is a project your agent understands, a rules file it reads first, a database you can add a table to, and a way to put a change live. Those stay the same whatever you build next.
The next tools are usually the boring ones
Look at what you do every week in a spreadsheet or four browser tabs. In most small shops it's the same list:
- Purchase orders and inbound stock. What you ordered, what arrived, what's late.
- Warranty and returns. A support message with a decision at the end and a record of who decided.
- Invoices and reconciliation. Matching what you were charged against what you agreed.
- The morning numbers. The five figures you check first, on one page.
- Whatever the spreadsheet is. The one three people edit and nobody rebuilds.
None is a bigger technical job than the app you just built. Same job, different nouns.
What the end of the course leaves you holding
The last lesson, build the next thing, runs the build loop on a second feature: plan it, argue with the plan, build it, check it, put it live. The Library's building shelf holds those prompts, and the Field Manual's what never to build is worth reading before your second tool.
What some of mine look like
Four tools from my own app. They're mine, not a list of what yours should be.
- Support. The inbox my team answers customers from. It worked within about five hours, and after about a week of polishing the team moved off the old helpdesk.
- Bundling. It replaced a paid bundling app, and keeps inventory accurate by splitting bundles in Shopify in real time.
- Purchase-order tracking, so nothing falls through the cracks.
- A/B testing. It sends a share of traffic I choose to one theme or section, and shows which converts better.
A tool takes me well under a day to build, often about an hour, and a couple of days to polish. That's my number, not a promise about yours.